Help
Updates & support
How the things you bought keep getting better, and how to reach us when something's wrong.
Updates
| Category | What updates look like | Cost |
|---|---|---|
| Templates | New sections and prompts added on a rolling basis | Free |
| Software | Bug fixes and new features, shipped automatically | Free |
| Courses | New lessons added as tools and models change | Free |
| E-books | Revised editions when something in the book changes | Free for your edition |
Installing and staying current
Relay and Digest check for updates automatically on launch and install them with one click — nothing to reinstall from scratch. Templates update by re-duplicating the latest version from the same link you were sent; your own edits in your copy are never touched.
Getting support
Email us and expect a reply within a day, usually the same afternoon. Include your order number if you have it — it saves a round trip looking you up.